Return & Refund Policy – Tool Sale

At Tool Sale, we want you to be fully satisfied with your purchase.

Return Period: 14 days from delivery.
Conditions: Item must be unused, in original packaging, and in perfect condition.
Non-eligible items: Used or damaged products, promotional items (unless defective).

Return Process:
Email help@toolsale.shop with your order number and reason for return. We respond within 24–48 business hours.

Return Shipping Costs:
Customer responsibility unless the item is defective or incorrect.

Refunds:
Processed within 5–14 business days after inspection via the original payment method.

Damaged Items:
Contact us within 48 hours with photos or videos for replacement.